Shipping Policy
At Healthy Grubs & Nuts, we take great care in packing and delivering your favourite nuts, dry fruits, seeds, and healthy snacks safely to your doorstep. We currently offer shipping across India.
Order Processing
Once your order is successfully placed and payment is confirmed, our team will carefully process and pack your products for dispatch.
Orders are generally processed within [1–3 business days], excluding Sundays and public holidays. You will receive a confirmation once your order has been shipped.
Delivery Across India
We ship our products to locations across India. Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, and other factors.
The estimated delivery time and applicable shipping charges, if any, will be displayed during checkout or communicated with your order confirmation.
Shipping Charges
Shipping charges are calculated based on your order, delivery location, and applicable shipping offers. Any applicable charges will be clearly displayed before you complete your purchase.
From time to time, we may also offer free shipping promotions on selected orders or above a specified order value.
Order Tracking
Once your order has been dispatched, you may receive a shipping confirmation containing tracking information. You can use the provided tracking details to follow the progress of your shipment.
Delayed or Lost Shipments
While we work with reliable delivery partners to ensure your order reaches you safely and on time, unforeseen delays can sometimes occur due to weather conditions, logistical issues, holidays, remote delivery locations, or circumstances beyond our control.
If your order appears to be significantly delayed or you believe it may have been lost in transit, please contact us with your order number, and our team will assist you.
Incorrect or Incomplete Delivery Details
Please make sure that your name, phone number, address, pincode, and other delivery details are correct when placing your order.
Healthy Grubs & Nuts will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer. Additional shipping charges may apply if an order needs to be re-shipped due to incorrect delivery information.
Damaged Packages
We take care to pack your products securely. If your package appears damaged, opened, or tampered with at the time of delivery, please contact us as soon as possible with your order details and photographs/videos of the package and products so that we can review the issue and assist you accordingly.
Contact Us
If you have any questions regarding your order or shipment, please get in touch with our customer support team through the Contact Us page on our website.
